CIA Medical Shipping Policy

Catheters (6,800+)
- Angiocatheters (50+)
- Closed System Catheters (300+)
- External Catheters (620+)
- Hydrophilic Catheters (140+)
- IV Catheters (1,200+)
- Non-Hydrophilic (20+)
- Plastic Catheters (200+)
- Rubber Catheters (700+)
- Silicone Catheters (770+)
- Ureteral Catheters (100+)
- Urethral Catheters (450+)
- Venous Catheters (240+)
Coronavirus (20,000+)
- Bacterial Filters (170+)
- Bleach (360+)
- Coveralls (500+)
- Disinfectant Wipes (350+)
- Face Shields (200+)
- Gloves (8,000+)
- Gowns (2,300+)
- Isopropyl Alcohol (170+)
- IV Therapy (2,000+)
- Masks (3,700+)
- Pulse Oximeters (250+)
- Sanitizer (670+)
- Scrubs (20,000+)
- Soap (1,500+)
- Stethoscopes (700+)
- Thermometers (950+)
Custom Kits
Dental (14,000+)
- Abatement Pads (5+)
- Cotton Tipped Applicators (250+)
- Curette (2,000+)
- Dental Needles (90+)
- Face Masks (3,700+)
- Gauze (3,000+)
- Gloves (8,000+)
- Hydrocolloid Dressings (150+)
- Periodontal Probes (4+)
- Scalpels (600+)
- Surgical Sutures (7,500+)
- Syringes (5000+)
- Toothpaste (100+)
Gloves (8,000+)
- Exam (2,400+)
- Flexaprene (1+)
- Latex (2,600+)
- Latex-Free (580+)
- Neoprene (100+)
- Nitrile (2,160+)
- Non-Sterile (250+)
- Polychloroprene (80+)
- Powder-Free (1,700+)
- Powdered (630+)
- Sterile (1,300+)
- Surgical (1,400+)
- Vinyl (680+)
Gynecology & Urology (1,000+)
- Bed Side Drainage Bags (350+)
- Circumcision (150+)
- Cord Clamps and Clippers (60+)
- Disposable Vaginal Specula (60+)
- Enema Bags (30+)
- External Catheters (620+)
- Foley Catheters and Trays (1,200+)
- Identification (1100+)
- Leg Bag Accessories (10+)
- Leg Bags (280+)
- Reusable Vaginal Specula (900+)
- Specimen Collection (200+)
- Tubing & Connectors (17,000+)
- Urinals / Bed Pans (1,300+)
- Urine Collectors (60+)
- Urological Irrigation Products (10+)
- Vaginal Specula Illumination (2+)
- Systems (11,000+)
Hygiene (1,000+)
- Bidet & Toilet Systems (400+)
- Disinfectants (840+)
- Exam Table Paper (100+)
- Gloves (8,000+)
- Safety Glasses (200+)
- Sanitizer (160+)
- Soap (230+)
- Surgical Gowns (500+)
- Surgical Masks (3,700+)
Incontinence (1,000+)
- Bedwetting Alarms (500+)
- Briefs / Underwear (150+)
- Drip Collectors (1+)
- Enema (80+)
- Fecal Management (50+)
- Throws (140+)
- Underpads (600+)
- Washcloths & Wipes (1,400+)
Infection Control (2,500+)
- Bacterial Filters (170+)
- Bleach (360+)
- Coveralls (500+)
- Disinfectant Wipes (350+)
- Face Shields (200+)
- Gloves (8,000+)
- Gowns (2,300+)
- Iodine (460+)
- Isopropyl Alcohol (170+)
- IV Therapy (2,000+)
- Masks (3,700+)
- Pulse Oximeters (250+)
- Sanitizer (670+)
- Soap (1,500+)
- Stethoscopes (700+)
- Thermometers (950+)
Infusion All (2,000+)
- Butterfly Sets (30+)
- CADD (60+)
- Catheters (1300+)
- Extension Sets (2,100+)
- Infusion Pumps (340+)
- Introcan (110+)
- IV Bags (300+)
- IV Solutions (450+)
- Jelco (100+)
- Needles (9,700+)
- Primary Sets (780+)
- Sureflow (2+)
- Vialmate (1+)
IV Bags - Empty (300+)
- 2-Port (5+)
- Bags by Size (300+)
- Bags by Usage (300+)
- Blood Bags (240+)
- Compounding (3+)
- EVA (40+)
- Infusion Pumps (350+)
- PVC (25+)
IV Bags - Filled (100+)
- Dextrose (5+)
- Lactated Ringers (20+)
- Saline (10+)
- Sterile Water (1,000+)
- Other (20+)
Masks (3,800+)
- 3 Layer (1+)
- ASTM Level-1 (15+)
- ASTM Level-2 (10+)
- ASTM Level-3 (10+)
- Earloop (250+)
- Face Shields (200+)
- Laser Bonded (40+)
- N95 (150+)
- Pleated (60+)
- Procedural (300+)
- Scrubs (20+)
- Surgical (330+)
- Tie On (40+)
- Vented (70+)
- With Visor (30+)
Medical Apparel (23,000+)
- Arm Sleeves (240+)
- Beard Covers (20+)
- Bouffant Caps (200+)
- Compression Socks (80+)
- Coveralls (500+)
- Disposables (100+)
- Isolation Gowns (360+)
- Lab Coats (2,200+)
- Lab Jackets (300+)
- Patient Gowns (300+)
- Procedural Gowns (230+)
- Scrubs (20,000+)
- Shoe Covers (270+)
- Surgeon Caps (40+)
- Surgical Gowns (70+)
- Surgical Hoods (20+)
- Surgical Masks (330+)
Ostomy (400+)
- Adhesive (90+)
- Belts (30+)
- Pouches (230+)
- Removers (30+)
- Skin Barriers (1,200+)
- Skin Protection (2,600+)
PPE (20,000+)
- Bacterial Filters (170+)
- Bleach (360+)
- Coveralls (500+)
- Disinfectant Wipes (350+)
- Face Shields (200+)
- Gloves (8,000+)
- Gowns (2,300+)
- Isopropyl Alcohol (170+)
- IV Therapy (2,000+)
- Masks (3,700+)
- Pulse Oximeters (250+)
- Sanitizer (670+)
- Scrubs (23,000+)
- Soap (1,500+)
- Stethoscopes (700+)
- Thermometers (950+)
Respiratory (500+)
- Adaptors & Connectors (470+)
- APR Masks (3,800+)
- Anesthesia Circuits (600+)
- Asthma Management (10+)
- BiPAP Systems (40+)
- CO2 Detectors & Absorbents (40+)
- CPAP (320+)
- Filters (3,700+)
- Humidifiers (200+)
- Nasal Masks & Headgear (80+)
- Oxygen Therapy (50+)
- Ventilation Systems (700+)
Sanitizer (600+)
- Alcohol Prep Pads (130+)
- Bleach (360+)
- Foams (170+)
- Gels (140+)
- Hydrogen Peroxide (320+)
- Instant Hand Sanitizer (100+)
- Isopropyl Alcohol (170+)
- Liquid (8+)
- Soap (1,500+)
- Wash Sanitizer (20+)
- Wipes (40+)
Surgical Supplies (14,000+)
- Chloraprep (190+)
- Clip Appliers (60+)
- Endomechanical (10+)
- Endosurgery (260+)
- Forceps (6,100+)
- Laparoscopic (280+)
- Scissors (4,900+)
- Staplers (480+)
- Suture (7,500+)
- Trocars (650+)
- Wound Care (5,000+)
Sutures (7,500+)
- Ethibond (180+)
- Monocryl (300+)
- Nylon (730+)
- Polyester (830+)
- Polypropylene (470+)
- Prolene (370+)
- Silk (450+)
Syringes & Needles (14,000+)
- Bulk Pack (1,600+)
- Luer Lock (1,900+)
- Luer Slip (730+)
- Needles (9,700+)
- Sterile (1,300+)
- Vascular (50+)
- With Needle (1,600+)
- Without Needle (740+)
Wound Care (5,000+)
- ABD Pads (100+)
- Adhesive Bandages (650+)
- Advanced Wound Care (400+)
- Applicators (6,700+)
- Burn care (240+)
- Dressings (7,500+)
- Elastic Bandages (1,600+)
- Gauze (3,300+)
- Ice / Heat Packs (280+)
- Medical Tape (820+)
- Non-Adhering Dressings (100+)
- Ointment & Solutions (450+)
- Self-Adherent Wraps (200+)
- Sponges (2,400+)
- Staple & Suture Removal (1,500+)
- Tegaderm (450+)
- Transparent Dressing (800+)
- Wound Care Prep (120+)
- Wound Cleansers (100+)
Sales & Deals (100+)

View the shipping policy and return policy for CIA Medical

When will my order be processed?

Most orders placed before 12:30pm CST will be processed the same day.
Orders placed after 12:30pm CST will be processed the next business day.
Orders placed after 12:30pm CST on Friday, Saturday, Sunday or holidays will be processed the next business day.

Please note, shipping dates for special-order items are subject to lead times indicated on the individual product pages.

What shipping costs will be incurred? How is shipping calculated?

Price is based on the weight and dimensions of the products ordered. With close to one million medical SKUs in our catalog, we are constantly working to ensure that the dimensional data we have on file is accurate for every item. From time to time, an order may incur shipping fees in addition to what is quoted during checkout, and only in the event that CIA is charged significantly more for the cost of shipping than was estimated during checkout.

LTL freight shipping will be handled by our logistics department and shipped via truck, or rail, depending on customer instructions and requirements. Accounts will receive a follow-up call to confirm delivery information and additional preferences if this option is selected during checkout.

Purchase Orders

New accounts placing purchase order with the expectation of receiving credit terms will be delayed pending credit approval. In order to expedite the process, first register your account, and contact customer service at (312) 275-5850 to proceed with your credit application and account verification. Alternatively, a credit card may be used to expedite the delivery of your initial order.

CIA Medical Return Policy

Most stocked product provided by Central Infusion Alliance, Inc. is returnable within 30 days from the date of shipment. Non-stock, special order and manufacturer drop-ship items are not returnable, and often may not be cancelled once submitted.

In the event that a product return is the result of incorrectly-shipped or damaged goods, Central Infusion Alliance, Inc. will provide a full refund by physical check for the products in question, as well as inbound and outbound shipping fees.

In the event of customer error, product will be refunded by physical check upon receipt of the returned goods, minus shipping fees and a restocking fee, which is to be determined by manufacturer policy on a case by case basis, a percentage of the total product value in the event that the item is classified as a returnable item.

Certain items restricted by manufacturer return policy are nonreturnable and nonrefundable. Certain stocked items, governed by restrictive manufacturer delivery policy, once ordered may not be cancelled except in severe backorder situations and may incur significant cancellation fees of up to $50 per item if it may be cancelled. Should a customer wish to inquire as to the return or cancellation policy for a particular item prior to ordering, requests may be submitted to web.support@ciamedical.com.

Shipping and Returns Policy